Shipping and returns


 

Return Policy

You may return items for STORE CREDIT ONLY within 5 days of purchase. If 5 days have gone by since your purchase, unfortunately we can’t offer you store credit or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. 

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
If you need to exchange it for the same item, send us an email at hello@gatherphx.com / return your item to: 901 N 1st Street, Phoenix Arizona US. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive store credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, please mail to: Gather PHX Shop at 910 N 1st Street, Phoenix Arizona US

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.